The only hire your business needs.
Texts, calls, calendars, billing, appointments, marketing. Ava runs them all together. Automatically. You keep doing the work that actually pays.
Replaces the tools you stitch together today
Migrate over. Ava does what these things did and much more.
Ava replies when we can’t. Our weekend bookings have shot up, no-shows have plummeted, and our revenue has really scaled since she started texting for us.
Megan Richardson & Gretchen Tiernan
Spa owners · since 2014
They call. They text. You’re with a client.
Some customers call. Some text. When you’re with a client, on the road, or closed for the night, too many never get a real answer — and most callers don’t come back. Ava answers calls and replies by text with on-brand responses, day or night — and loops you in only when it’s genuinely stuck. No voicemail tag. No hold music. No lead walking out the door.
The cost of being unreachable:
Why Ava
One Ava replaces the hodgepodge running your business.
Today you stitch together six things to look like one business. Calendar, payments, texts, reminders, a spreadsheet of who likes what. The gaps between them is where customers fall through.
Built for solo operators & small businesses
Ava is the back-office for the business you run alone. One number. One calendar. Ava runs every customer interaction while you’re heads-down on the work that actually pays.
Replaces
- Calendly / TidyCal
- Google Voice / RingCentral
- Manual payment links
- Spreadsheet of customers
- Sticky notes
- Group chat reminders
- You, between sessions
What’s actually different
Not a chatbot. Ava takes real action.
Plenty of tools can text. Almost none of them can actually do anything. Ava books the appointment, charges the card, sends the payment link, fills the cancellation, runs the campaign. And only pings you when it really needs you.
Other tools text back with canned answers and hand the booking back to you.
Answering services and shared-inbox VAs are slow, expensive, and inconsistent.
Other tools stop at one-way reminders. Ava reaches out — then handles the reply, the booking, the payment.
Customer-facing · Voice
Picks up the call. Books on your calendar. Sends a payment link mid-call.
Real conversation. Not an IVR tree.
Customer-facing · SMS
Book, reschedule, cancel, charge, refund, escalate.
Multi-turn conversation. Holds context across days.
Owner-facing · commands
You run the day by texting Ava.
The same number you give your customers is the number you text or call to run your day. Plain English. Live demo below.
Beyond answering
Ava doesn’t just reply. It reaches out — and it learns.
The proactive work a front desk forgets and a stack of old tools never did. Built in — you turn on what fits.
The right customer, the right moment.
Fill the calendar.
A spot opens and Ava instantly texts your waitlist — first to reply books it. No phone tag, no empty slots.
Ava sends
Bring people back.
Ava spots who usually books but hasn’t lately and nudges them in their own rhythm — “I usually see you Tuesdays…” — not a generic blast.
Ava sends
Protect the revenue.
Package running low or a vacation coming up? Ava sends the re-up offer with a pay link, and reschedules the affected clients — on its own.
Ava sends
Build your own: any trigger, any audience, any message.
Built in — you choose what to turn on. Nothing goes out until you switch it on.
When Ava doesn’t know, it asks you once.
Every question gets answered. You’re pinged only when it truly matters — and Ava gets smarter about your business every week.
What Ava does
Every channel, every booking, every customer.
One assistant on the seven systems your business actually runs on.
Replies on every channel.
Customers text or call. Ava handles both with the same brain and the same context. Picks up calls 24/7. Holds multi-turn SMS conversations across days. Smart escalation to you by SMS only when Ava is genuinely stuck.
- Ava on voice · 24/7
- Ava on SMS
- Smart escalation
- STOP/START compliant
Fills the calendar automatically.
Real-time availability across services, providers, rooms, locations. Two-way Google Calendar sync, so your team keeps using their own calendars. Buffer times, group classes, recurring series, packages, waivers, deposits, all handled. No double-bookings. No mystery overrides.
- Google Calendar 2-way sync
- Group classes
- Recurring series (RRULE)
- Multi-location
- Far-future horizon
Handles the money end-to-end.
Stripe Connect on every tenant. Your bank, your payouts. Send payment links by SMS or voice. Charge saved cards off-session. Track customer balances and auto-charge with manual fallback. Sell packages, memberships, deposits, partial refunds. Webhook idempotency so a duplicate event never double-charges.
- Stripe Connect
- Saved cards · off-session
- Packages & memberships
- Customer balances
- Partial refunds
Run the business by texting Ava.
Block time, send invoices, fire campaigns, refund a customer, or pull today's schedule. All by SMS, no dashboard. Get a morning digest before you open. Approve owner-only actions with one-tap replies.
- Owner commands · text or voice
- Morning digest
- Approval flows (yes/no)
- Goal-driven campaigns
- Custom nudges
Try Ava live
Don’t believe me? Text me now.
This is a real demo. Text the number and Ava replies as if your business were already running on it. Ask about a booking, a price, a reschedule, anything you’d ask a real human. Nothing is saved.
Same agent your customers would talk to.
How it works
Live in under 5 minutes. Booking customers tonight.
Tell Ava about your business.
Conversational onboarding. Type or talk. Services, staff, hours, prices, policies, calendar. Your dashboard fills in as you chat.
Get your dedicated voice + text number.
Ava provisions a real phone number. The same one for calls and texts. Share it on your website, on Instagram, in reminders. Or port your existing number over.
Ava goes live.
The next call or text is Ava's. You get a notification the first time Ava books a customer, then a morning digest from then on.
Plans starting at $195/mo · Cancel anytime
Customer story
“Our weekend bookings shot up, no-shows have plummeted, and revenue has really scaled.”
Megan Richardson and Gretchen Tiernan have run their business since 2014. When they’re with a client, messages used to go unanswered. Now Ava replies in seconds and books the appointment. Voice or text, whichever the customer chose.
What you actually get
Save time. Make more money. Delight customers.
The three things every operator wants more of. The three things Ava is built to do.
Save time
Hours back. Every week.
Every reply, reminder, and reschedule that used to interrupt your day now happens without you. Ava is on shift while you're heads-down on the actual work.
- Reply to every text in seconds
- Pick up every call
- Send reminders, follow-ups, post-class check-ins
- Run the day by texting Ava
Make more money
Zero missed bookings.
Calls during sessions, after-hours texts, weekend inquiries, late-cancel reschedules. The bookings that fall through the cracks today are the ones Ava catches.
- Ava answers calls 24/7
- Auto-fill cancellations from your waitlist
- Package upsell when balance hits 80%
- Win-back lapsed customers automatically
Delight customers
On-brand, in seconds.
No phone tag. No shared inbox. No “I’ll get back to you Monday.” Customers get a real conversation, on whatever channel they chose, that knows their history.
- Voice and SMS: same brain, same context
- Knows their bookings, packages, balances
- On-brand voice you set
- Escalates to you only when it actually needs you
Pricing
One Ava. Pick the volume that fits.
Every plan includes the full Ava agent, calendar, payments, and dashboard. Pick the volume that fits your business — upgrade anytime.
Basic
$195/mo1,000 interactions, voice up to 200 min
- Ava on voice · 24/7 calls
- Ava on SMS
- Owner commands · run by text or voice
- Dedicated phone number · voice + text
- Google Calendar 2-way sync
- Stripe Connect · your bank account
- Packages, memberships, balances
- Reminders, campaigns, follow-ups
- Operator dashboard · ava.ai/t/your-business
If you're a sole proprietor with regular usage, the normal plan works for you.
Start free trialFor a higher-volume business:
Medium
$395/mo5,000 interactions, voice up to 500 min
Larger customer base or more marketing usage
Start free trialNeed more than 10,000? We'll build you a custom plan — hello@ava.ai
Card required to start · charged after your free trial ends
Last call
Your phone is buzzing right now.
Ava could be replying to it tonight. Voice or text. Same Ava, ready in five minutes.
Free trial · Live in 5 minutes · Cancel anytime